![]() Try having it open first, then buy/download.ģa. Sometimes, having the download action open the ADE software puts what I think of as "too much stress" on ADE. Then, I go off and buy books or download from the library. Do you have ADE open when you download ebooks? I've found the best way to manage ADE is to first open it. I've found it's best to have ADE do one thing at a time.ģ. Sometimes, it's too busy "talking" to the ereader to be very responsive. Do you have your reader connected when you download? I'd recommend not as ADE is a bit finicky. Having the two open may be confusing the download function.Ģ. I never used it when I had my e-reader - just used ADE and Calibre. Do you have both software programs open? If so, I'd recommend you close the Sony software. NOTE: I don't have a 64-bit system or a Sony reader (anymore - but I still have the software loaded on my Windows XP machine), but I do use ADE regularly.ġ. I only have a couple of questions that may help you troubleshoot your problem. I don't know what to do - I'm not even sure if there is any connection to the Sony software being loaded and DE crashing or if it was a coincidence. I get nearly the whole book downloaded and then DE crashes - the only message I get is "Adobe Digital Editions has stopped working". I have bought ebooks from Books on Board and they are in secure DRM format - I can't open them or send them to the reader unless DE is working. ![]() Now DE recognises the reader but it keeps crashing. In order for Adobe DE to recognise the Sony, I needed to install the Sony software. Relaunch Adobe Digital Editions on android.Hello, I have the latest version of Adobe DE and a Sony PRS700.Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".Again, got Adobe Digital Editions » "Mobile Data" » "Allow Background Data Usage".Click Adobe Digital Editions » "Force Stop".On android, goto "Settings" » "Apps" or "Manage Apps" tab.This issue is usually caused by your network. This Clears both data and cache.įix Adobe Digital Editions unable to contact server/ Adobe Digital Editions internet connection errors on Android: On your device, goto "Settings" » click "Apps" » select "Adobe Digital Editions app" » click "Storage" » click "Clear Data" option.Clear Adobe Digital Editions App Cache and Data:.Update Adobe Digital Editions to the latest version on PlayStore.On android, goto "Settings" » click Adobe Digital Editions app.Force Stop the Adobe Digital Editions App.Then confirm "Reset Network Settings".įix Adobe Digital Editions black/white screen (blank screen) on iPhone:įollow the Adobe Digital Editions iOS app troubleshooting guide Here →įix Adobe Digital Editions not working on Android, crashes, errors or is unresponsive:įollow these steps to resolve intermittent Adobe Digital Editions app issues: On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".To resolve Adobe Digital Editions network issues, Reset phone network settings:.Update your iPhone to the latest iOS versionįix Adobe Digital Editions on iPhone unable to connect to server/internet connection issues::.Uninstall and reinstall Adobe Digital Editions iPhone app.Update Adobe Digital Editions app to the Latest Version for iOS.Close and restart the Adobe Digital Editions app on iPhone.How to fix Adobe Digital Editions app crashes or not working on Iphone (iOS): Here are some helpful workarounds that should work whenever Adobe Digital Editions app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.
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